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TRAI notice to Vodafone Idea and Airtel over minimum tariff

The Telecom Regulatory Authority of India (Trai) on Tuesday wrote to Bharti Airtel Ltd and Vodafone Idea Ltd after their subscribers complained that the two companies have sent messages to their prepaid users asking them to mandatorily recharge their accounts to continue using their services despite holding sufficient balance. The two telecom operators had rolled out a minimum recharge plan of Rs 35 to boost their Average Revenue per user (ARPU). Trai has asked operators to duly inform subscribers within three days in a clear and transparent manner the date on which the current validity of an existing plan would expire and the manner in which the subscriber can opt for available plans including minimum recharge plan using subscriber’s available prepaid account balance. 

Read More at Livemint News date : 28 Nov 2018, Wednesday

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