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Policyholders to now get live updates on insurance claims filed

The insurance regulator IRDAI has directed insurance companies to provide live updates to policyholders on their claim settlement. At present, while insurers do send basic details of the claims, live updates are not provided. Upon claim intimation, policyholders/ claimants will be notified a unique claim reference number on their registered mobile number and e-mail id. The reference number can track live updates such as calling for further requirements, or arranging for a survey and finally admission or rejection of claims.

Read More at Moneycontrol News date : 10 Apr 2019, Wednesday

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