21 public sector banks and 3major private sector lenders collected Rs 5,000 crore from customers as minimum balance penalty in 2017-18, according to banking data. State Bank of India, which suffered a staggering net loss of Rs 6,547 crore during 2017-18, collected Rs 2,433 crore from its customers for not maintaining the minimum balance. SBI was followed by HDFC Bank which collected Rs 590.84 crore. Axis Bank collected ₹ 530.12 crore in the last fiscal while ICICI Bank charged ₹ 317.6 crore. According to norms set by the Reserve Bank of India (RBI), banks are permitted to levy service/miscellaneous charges. Customers opening accounts under Basic Savings Bank Deposit (BSBD) scheme as well as Pradhan Mantri Jan Dhan Yojna are not required to maintain any minimum balance.